I can't log in
There are two separate logins to GuitarMasterClass: one for the video lessons and one for the forum. To log in to the forum, you need to register separately. Read More...
I didn't receive a welcome email
If you paid with Paypal you will receive a recipt from Paypal, and a welcome email with login information form GuitarMasterClass. Both emails are sent to your Paypal email address.
I want to cancel my subscription (only Paypal)
You cancel your subscription via your Paypal account. Read More...
I want a refund (only Paypal)
By choosing the payment option Paypal Subscribe, you have assigned Paypal to take care of your payments recurringly. Read More...
I want to downoad the videos
It is not possible to download the video lessons at GMC to your computer. They are accessible online 24 hours a day, 7 days a week.
If this does not answer your question, please send an email to support@guitarmasterclass.net. You will be contacted within 2-3 days by the GMC Management Team. Please be as specific as possible in your email.
To help you with questions related to your payment we need to know what payment method you used (Paypal, bank transfer, Payer). If you paid with Paypal you should provide your Paypal email address or subscription number. If you paid with bank transfer or Payer you should provide your full name and the approximate date of your purchase. |
