Hello!
I've been using ME-25 for a long time.
Make sure that you have the driver installed.
Which software do you use? Make sure that "In (ME-25)" is specified as an input there.
If you connect ME-25 to computer for monitoring, go to
control panel->hardware and sound->sound->"recording" tab->in(me-25)->right click->properties->"listen" tab->check "listen to this device" box