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GMC Forum _ PRACTICE ROOM _ Downtime

Posted by: Kristofer Dahl Dec 4 2008, 07:22 AM

Hi there,

I am very sad to announce one of the longest downtimes ever at GMC - 13 hours and 24 minutes! sad.gif We are back online now and I really hope this won't happen ever again!

Those who are interested in the details can check out the status updates from the hosting company below.

We apologise and we will add two days to everyone's account to compensate for this.

QUOTE
Wed 3 Dec 2008 18:20

Expected Downtime: Unknown
Reason: Under investigation
*******************************

At the moment we experience some troubles in (part of) our network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

An network engineer is in the neighbourhood, he will be on site in 5 minutes.

[UPDATE 19:11]
The core switch had a faulty supervisor. The engineer onsite has replaced it and is in the process of getting the switch back online.

[UPDATE 19:28]
The spare supervisor is also crashing. The engineer onsite is now testing the linecards to pinpoint the cause.

[UPDATE 20:05]
Both coreswitches refuse to come online.
Two engineers are underway with more spare parts.

[UPDATE 20:25]
We've managed to get one coreswitch back online.
However some racks are still down, we're continuing to fix these issues.

[UPDATE 21:25]
Most racks are back online.
Some cabling to the secondary coreswitch is not working correctly, we are now have 4 engineers on location, they are working to get all racks online ASAP.

[UPDATE 22:50]
Both coreswitches are online again.
some customers might notice a short interruption once they switch back to the primary coreswitch.

[UPDATE 02:30]
All our checks show all customers are online again.
If you do still have problems please contact support.

Posted by: unreal Dec 4 2008, 07:31 AM

Online again, great smile.gif smile.gif . Was almost developing withdrawal symptoms smile.gif.

The two days extra time are a gracious compensation though, thanks Kris.

Posted by: Velvet Roger Dec 4 2008, 07:49 AM

Thanks Kris for the update and the extra days! This downtime made it quite clear that I am addicting to this forum smile.gif

Posted by: Rooks Dec 4 2008, 07:55 AM

Phew I had already experienced severe abstinences :s

GMC - Are you ready? or addicted ?? ph34r.gif

Posted by: SonofDestiny Dec 4 2008, 09:19 AM

Don't worry about it man. You can't help it either smile.gif

Posted by: Crazyfret Dec 4 2008, 09:21 AM

Phew! Thought there was something wrong at my end of things!!

Glad to hear we are back up and running. Thanks Kris for your gracious additional 2 days on membership subscriptions smile.gif

Posted by: Gerardo Siere Dec 4 2008, 09:36 AM

I experienced it live. I was uploading a lesson when everything is down. Had to getup at 5A.M to finish what I have started. The thing it was so long that i thought that it was my gear or my ISP what was wrong. That´s good that everything come back to normal.

Posted by: OrganisedConfusion Dec 4 2008, 09:48 AM

I'm glad it's back lol. I'd have to do work at work otherwise biggrin.gif

Posted by: Velvet Roger Dec 4 2008, 09:53 AM

QUOTE (OrganisedConfusion @ Dec 4 2008, 09:48 AM) *
I'm glad it's back lol. I'd have to do work at work otherwise biggrin.gif


Exactly my thought currently tongue.gif

Posted by: Darfuria Dec 4 2008, 09:54 AM

Unlucky, but it was nice to remember what it looks like outside. wink.gif

Posted by: audiopaal Dec 4 2008, 09:59 AM

Grat of you to add two days to everyones account Kris smile.gif
Stuff like this happen, I know 'cause I work as an IT technician/consultant biggrin.gif

Posted by: Fran Dec 4 2008, 10:05 AM

Thanks for the info Kris, and really nice of you adding 2 days because of this. Stuff like that happens, I guess no hosting company is flawless.

I'm so relieved this morning knowing that it wasn't a problem on my end!, it feels like a desert being on the net without GMC smile.gif

Posted by: Dejan Farkas Dec 4 2008, 10:06 AM

I noticed last evening that all systems are down, glad we're back online again smile.gif

Posted by: Smells Dec 4 2008, 10:08 AM

QUOTE (Fran @ Dec 4 2008, 09:05 AM) *
I'm so relieved this morning knowing that it wasn't a problem on my end!, it feels like a desert being on the net without GMC smile.gif


laugh.gif yea know exactly what you mean!

Glad we`re all back up and running smile.gif

Posted by: MickeM Dec 4 2008, 11:02 AM

QUOTE (Kristofer Dahl @ Dec 4 2008, 07:22 AM) *
the longest downtimes ever at GMC - 13 hours and 24 minutes!

I know I shouldn't but inside my head I see Homer Simpson go; A new record WOOOHOOO!!!

Great to be back wink.gif

Posted by: CompleteNewbie Dec 4 2008, 11:09 AM

Glad we back up and running, I thought it was me!!!!!

Thanks for the extra 2 day Kris, most gracious.......

Like the rest, I was suffering.......How do I practice without GMC?.... biggrin.gif laugh.gif

CN

Posted by: enforcer Dec 4 2008, 11:22 AM

Man, I really felt like my arm was cut off. It was one of the longest life in my life biggrin.gif Glad we are back online...

Posted by: Eat-Sleep-andJam Dec 4 2008, 01:05 PM

I couldnt sleep lastnight sad.gif

Posted by: Andrew Cockburn Dec 4 2008, 01:11 PM

wub wub wub wub wub wub

Is it safe to come out now ???

Posted by: Muris Varajic Dec 4 2008, 01:31 PM

QUOTE (Andrew Cockburn @ Dec 4 2008, 01:11 PM) *
wub wub wub wub wub wub

Is it safe to come out now ???


Yep,it's good to be back. biggrin.gif

Posted by: Ivan Milenkovic Dec 4 2008, 01:41 PM

phew I'm glad we're back! smile.gif

Nevertheless, the chat was online while the forum was down for those who signed in before the crash, so at least we had a nice chat! smile.gif

Posted by: Outlaw2112 Dec 4 2008, 01:47 PM

Glad everything is ok now.. These forums are very addictive

Posted by: Bogdan Radovic Dec 4 2008, 02:07 PM

I'm addicted too smile.gif I was checking from minute to minute to see if it works smile.gif Glad to be back , and 2 day addition is so cool and generous !!!

Posted by: Pedja Simovic Dec 4 2008, 02:42 PM

That's great news Kris
I was worried my cookies or internet was causing connection problems until Muris told me GMC was down. So glad things are back and running now.

Posted by: opeth.db Dec 4 2008, 02:50 PM

Thanks for the 2 days you have added Kris. Very thoughtful and kind!


Posted by: skennington Dec 4 2008, 02:54 PM

And I had just posted a thread about the end of the world as we know it... unsure.gif I was scared their for a moment. laugh.gif Nice of you Kris to add the additional days to members accounts though it was not your fault. smile.gif

Posted by: berko Dec 4 2008, 02:59 PM

Oh my, I missed the lessons so much!

And I thought it was me or something...

So yesterday was the very first memorable BLACK day of GMC ph34r.gif ph34r.gif
But there's no history without world wide tragedies and collapses either... laugh.gif

Thanx Kris for letting us know smile.gif

Posted by: Kristofer Dahl Dec 4 2008, 03:06 PM

QUOTE (Ivan Milenkovic @ Dec 4 2008, 03:41 PM) *
phew I'm glad we're back! smile.gif

Nevertheless, the chat was online while the forum was down for those who signed in before the crash, so at least we had a nice chat! smile.gif


wow that's pretty cool - it's because the chat is hosted elsewhere... I wonder what would have happened if you had refreshed (F5) the chat window. If this does happen again - don't try it, though!

QUOTE (Eat-Sleep-andJam @ Dec 4 2008, 03:05 PM) *
I couldnt sleep lastnight sad.gif


You weren't alone then! sad.gif

Posted by: Kuba Szafran Dec 4 2008, 03:10 PM

Great to see GMC back, yesterdayI thought I caught some spyware again.

Posted by: Gabriel Leopardi Dec 4 2008, 04:05 PM

biggrin.gif It's great to have GMC again!! I really missed you all guys!! smile.gif

Posted by: Fran Dec 4 2008, 04:22 PM

QUOTE (skennington @ Dec 4 2008, 02:54 PM) *
And I had just posted a thread about the end of the world as we know it...


laugh.gif laugh.gif laugh.gif laugh.gif

Posted by: Hisham Al-Sanea Dec 4 2008, 09:57 PM

great GMC back again.it was error time to me. i thought some thing wrong with my connection

Posted by: rokchik Dec 4 2008, 10:22 PM

Glad we are back, I really missed you guys.

I had my fingers crossed when I logged on to safari this evening that GMC would load, I don't think my heart could have taken it if it didn't smile.gif

rok


Posted by: Canis Dec 4 2008, 10:27 PM

I can breathe again biggrin.gif
I panicked yesterday, and started eyeballing my mothers medicine cabinet after some hours without the reassuring and satisfying click on the "View New Posts" button.. But we're back! Yay!

I also thought the forum was down earlier today, but luckily it was only my router who caught fire =)
Easily changed and back on the forums in notime tongue.gif

Posted by: FrankW Dec 5 2008, 12:20 AM

I'm on this site every day. It was a real problem to not be able to "log in". I too, thought there was something wrong at my end. What a relief! I guess I am also addicted. It's a good addiction. biggrin.gif

Posted by: kahall Dec 5 2008, 05:12 AM

It's not fixed. I cannot access the home page and most lessons do not work.

Posted by: tommyboy Dec 6 2008, 01:03 AM

Wow,

I guess I found the right time to get busy at work and a bit sick so I haven't been on the last two day. Since I'm such a loud mouth laugh.gif I'm sure I would have thought Kris was trying to get a really new player up and running wink.gif .

tommyboy

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