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Posted by: Ben Higgins Feb 6 2012, 10:47 AM

Hey Guys, I received some video files and they only play audio but no visual image at all. I've tried it in Windows Media, VLC and Quicktime. I also tried them in Sony Vegas (which is where I will be using them) and I get the same result: audio with no visual.

This is the type of file:

Quicktime Movie (.mov)

I've heard something about codecs ? Installing them so certain videos play.. but I know nothing about this at all. I installed VLC and Quicktime specifically to see if the vids would play on them so I don't understand why I would have to download yet more stuff. Any help would be massively appreciated

Posted by: Jeff Lynd Feb 6 2012, 11:20 AM

Hi Ben!

Did you try any of these?:

http://mediainfo.sourceforge.net/ or http://www.headbands.com/gspot/

These utility's can helping you identity what codecs your need.


All the best.
Jeff

Posted by: Vaidya Feb 6 2012, 11:52 AM

Hi Ben,
I had a similar problem.I used this program to convert the video to another format.After that I converted it back to mov and it seemed to work then.Maybe it might work for you.http://www.nchsoftware.com/prism/index.html

Posted by: Bogdan Radovic Feb 6 2012, 12:14 PM

I would suggest using Any Video Converter to convert those files to a more suitable format for your system : http://www.any-video-converter.com/products/for_video_free/

Posted by: tonymiro Feb 6 2012, 12:50 PM

If you just want to watch the Quicktime files Ben then you can download Apple's latest version of Quicktime http://www.apple.com/quicktime/download/

Posted by: Ben Higgins Feb 6 2012, 12:56 PM

Thanks Jeff, I haven't tried anything like that yet. It's probably the way to go.



Thanks Tony, I did try it that way but it still had the same prob



I'm trying to avoid converting the files if I can because I don't want to degrade the quality. But if I need to, I've already got that program after you recommended it before

Posted by: dark dude Feb 6 2012, 01:30 PM

Try installing the Mega version of the K-lite codec pack, has worked for me for stuff like this in the past: http://www.codecguide.com/download_kl.htm

Posted by: Sinisa Cekic Feb 6 2012, 02:22 PM

I agree with K-lite Mega pack, but beware, previously uninstall any existing codecs, because you can create even bigger mess !

Posted by: Ben Higgins Feb 6 2012, 02:29 PM

I've never manually installed any codecs that I'm aware of. I've only ever done stuff like download VLC or Quicktime (which was yesterday) but I haven't done anything else weird. Do you guys think I'm ok to go ahead and try that Megapack thing ?

Posted by: Jeff Lynd Feb 6 2012, 03:06 PM

Something you should to try.
But is there' any information what kind of codecs do you need?
Try only to install of these codecs if you never do anything like that.
(personally I don't like installing full codecs packs, because I think this unnecessary, using of 10% of 100)

Posted by: Ben Higgins Feb 6 2012, 03:57 PM

No, unfortunately.

It just calls it a Quicktime movie. I've never had problems watching Quicktime stuff before.. very strange.

Posted by: blindwillie Feb 6 2012, 05:24 PM

I don't know much about quicktime, but could it be that you need a key? A certificate? But I'd guess QT would tell you if that was the case.

Posted by: Alex Feather Feb 6 2012, 05:31 PM

I agree you can try to using video convertors! If it doesn't work try opening it with an editing software like iMovie or something and convert it from there! You can send me this file and I will try to convert it for you!

Posted by: Sinisa Cekic Feb 6 2012, 06:05 PM

Wait there ! Wont play just that particular MOV file? Have you tried other videos with Mov format ? Might be a invalid file, it happens !!
Try to download KM player and run it through !

Posted by: Ben Higgins Feb 6 2012, 08:12 PM

Hey Guys I think I know what the problem is. The files are icod. which some research tells me is a Mac thing and incompatible with a PC. Even converting them doesn't work on my comp. However, if the sender can convert them first then it should be ok ?

Posted by: Bogdan Radovic Feb 6 2012, 08:18 PM

Yap - that codec is available for Mac only Try to get the sender to send you a file in a different format (mp4 preferably).