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Posted by: Fran Jun 12 2008, 10:36 AM

I'm so pissed!!

More than a week ago my internet service provider made a huge data base mistake and they decreased my band width by half... I've been phoning them and visiting their office almost every day to get this solved, but at least I had a connection until now...

Yesterday after they tried something new to restore my normal bandwidth they actually screw things so bad that now I have no connection at all!

Man, I'm so pissed... right now I'm posting from a friends computer...

I can't practice my GMC lessons, read the forums etc... This is so annoying. I will have to call them again this afternoon and see if they can do something, worst thing is each call I make is pretty expensive.

8 days since they screwed my connection, this is beginning to feel like a nightmare

Posted by: OrganisedConfusion Jun 12 2008, 11:44 AM

ISP's suck. I hope you give them a slap soon. Threaten to change ISPs if they don't sort it and miraculously it works within seconds

Posted by: DeepRoots Jun 12 2008, 11:52 AM

Exactly- that goes with everything.

The magic words are- "Fine, i'll take my business elsewhere..."

Works like a charm, although we all know you can't be bothered to changed, just hope they don't call your bluff

Sorry to hear about all the fuss though..

Posted by: Nemanja Filipovic Jun 12 2008, 05:30 PM

really bad news,sorry to hear a bout it,it is the worst feeling,and you cant do any thing a bout it.

Posted by: Bogdan Radovic Jun 12 2008, 11:02 PM

Sorry about your troubles , I understand situation happened to me a lot of times before And just few years back we only had dial up connections

Posted by: Fran Jun 13 2008, 08:24 AM

I'm still screwed....

Phoned them again yesterday, and they say they are working on it, but still no solution... I even told them that it was my last call, and I would leave if they don't solve it asap...

At least I'm spending this weekend at my girlfriends' so I will have connection there!

Posted by: Ivan Milenkovic Jun 13 2008, 03:54 PM

THat's so uncool man, can you like switch ISP's?

Posted by: tonymiro Jun 13 2008, 04:30 PM

It's not Telefonica by any chance Fran?

I'd switch - assuming that there aren't any penalties/lock in clauses. Lots of ISPs around so lots of competition - you'd think your ISP would be fighting to keep you rather then driving you to leave .

Cheers,
Tony

Posted by: Fran Jun 13 2008, 05:37 PM

No, it's not telefónica, it's ONO, cable.

All ISPs are the same, a bunch of liers! All goes well until you have a problem! Oh well... right now I'm at my girlfriends', but if they don't solve it by monday I will switch, been with them a while so no penalties I hope. Keeping fingers crossed... it's a pain to switch anyway.

Posted by: Fran Jun 18 2008, 08:52 PM

Just wanted to make a small update to this little episode I'm going through: after two weeks they STILL haven't fixed my connection...

Summer is aproaching and I will move to my girlfriends' for two months (her connection does work!), so I will more than probably leave my ISP, and hopefully they can solve this when I re-connect in two months time, though I think I might as well choose a different ISP next time around...

They have given me 6 months with 50% off already, but the fact that they still haven't even sent a tech guy with a new cable modem to my house shows how dumb these people are... I have already told them my MAC number 5 times to 5 different people because they had it wrong again and again!

At least the connection works, at just 20 KBps, when it's supposed to be 6Mb... go figure!, at least I can surf the boards and stuff, but it takes ages for gmc videos & youtube stuff to load.

Oh well. Enough ranting!, at least I can post :/