A Resolution To My My Line 6 Variax 300 Story, FINALLY! |
|
A Resolution To My My Line 6 Variax 300 Story, FINALLY! |
|
|
|
|
Jan 27 2009, 08:50 PM |
Read here for previous information: https://www.guitarmasterclass.net/guitar_fo...showtopic=23917
I'll try to keep it short... The Line 6 Service Department Manager (Mark) called me directly today. Mark explained that the only thing Line 6 would do for me is try to repair the guitar again (for the 5th time). I told him that wasn't an acceptable answer. At this point, I either wanted a new guitar or a total refund of my purchase price. To me, that's a load of crap. I'm sure Line 6 has enough money in the back to issue a refund. The guitar is only 14 months old and it's been in the shop for 10 of those months. I thanked Mark for his time and called Music123.com, the internet site I purchased the guitar from. The first customer service representative that I spoke with said that Music123 couldn't do anything because the guitar had been purchased 14 months ago. I asked to speak with his supervisor. I again explained my situation and again, they explained that couldn't do anything because the guitar had been purchased 14 months ago. I asked to speak with his supervisor. At this point, I'd reached the top level of customer service. I quickly explained my situation and she asked me if I would return the guitar for a store credit of the full purchase price. I agreed. Music123 has already e-mailed me a UPS return label and she said I'd get full store credit within 4 days. :w00t: -------------------- My guitar bits on YouTube: <a href="https://www.youtube.com/duathlon70" target="_blank">https://www.youtube.com/duathlon70</a>
|
|
|
||
|
|
|
Jan 27 2009, 08:54 PM |
pwn
-------------------- |
|
|
||
|
|
|
Jan 27 2009, 09:31 PM
|
|
Nice man
|
|
||
|
|
|
Jan 27 2009, 09:43 PM |
Glad to see that this is finally getting somewhere, good for you mate
-------------------- Gear:
-PRS Custom 22 -Edwards Les Paul -PodXT -Ibanez Acoustic Check out my lessons and my instructor profile! My Youtube channel My Last.FM |
|
|
||
|
|
|
Jan 27 2009, 09:45 PM |
Happy ending! Nice, I'm glad to hear the problem is solved
-------------------- Guitars:
Fender American Deluxe Stratocaster, Ibanez RG2570MZ, Epiphone SG G-400 Amp: Vox AC4TVH head + V112TV cab Effects: Vox Satchurator, Vox Time Machine, Dunlop CryBaby, Boss MT-2, Boss CE-5, Boss TU-2, Boss ME-70 Recording: Line-6 POD X3 + FBV-Express, Pandora PX5D GMC wants YOU to take part in our Guitar-Wikipedia! Have a good time reading great articles and writing your own with us in our GUITAR WIKI! Share your playing and get Pro-advice from our Instructors: Join REC |
|
|
||
|
|
|
Jan 27 2009, 09:49 PM |
Glad it's been resolved in your favour .
Cheers, Tony -------------------- Get your music professionally mastered by anl AES registered Mastering Engineer. Contact me for Audio Mastering Services and Advice and visit our website www.miromastering.com
Be friends on facebook with us here. We use professional, mastering grade hardware in our mastering studo. Our hardware includes: Cranesong Avocet II Monitor Controller, Dangerous Music Liasion Insert Hardware Router, ATC SCM Pro Monitors, Lavry Black DA11, Prism Orpheus ADC/DAC, Gyratec Gyraf XIV Parallel Passive Mastering EQ, Great River MAQ 2NV Mastering EQ, Kush Clariphonic Parallel EQ Shelf, Maselec MLA-2 Mastering Compressor, API 2500 Mastering Compressor, Eventide Eclipse Reverb/Echo. |
|
|
||
|
|
|
Jan 27 2009, 09:55 PM |
Good for you!
-------------------- My bands homepage
All time favourites: B. Streisand - Woman in Love, M. Hopkin - Those were the days, L. Richie - Hello |
|
|
||
|
|
|
Jan 27 2009, 10:14 PM |
So what do you plan to spend your store credit on?
Glad you have this story set. |
|
|
||
|
|
|
Jan 27 2009, 10:18 PM |
Sounds great! What guitar are you going to get now?
|
|
|
||
|
|
|
Jan 27 2009, 11:46 PM |
Sounds like a fairly happy ending!! Great job on being persistent! I wouldn't think of asking for supervisor twice! ehhehe Good job!
-------------------- For GMC support please email support (at) guitarmasterclass.net
Check out my lessons and my instructor board. Check out my beginner guitar lessons course! ; Take a bass course now! |
|
|
||
|
|
|
Jan 28 2009, 01:11 AM |
Awesome mate, way to go! You did the right thing!
-------------------- - Ivan's Video Chat Lesson Notes HERE
- Check out my GMC Profile and Lessons - (Please subscribe to my) YouTube Official Channel - Let's be connected through ! Facebook! :) |
|
|
||