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Posted by: Kristofer Dahl Apr 7 2008, 08:10 PM

Hello!

You have probably noticed we closed the forum down for a while today.

We have moved the site to a new server - due the problems with teliasonera and cogent networks which affected many GMCers

Today we are on a much more powerful machine, with more bandwidth and most importantly on a stronger network.

Kristofer

PS If you find a bug we always appreciate to hear about it - thanks!

Posted by: peixe Apr 7 2008, 08:15 PM

Nice to hear this Kris!

As an old webdeveloper I know it takes quite a server to run a site this popular

Posted by: Iluha Apr 7 2008, 08:17 PM

Cool, well one thing I noticed is that videos load much faster for me now! but another thing I noticed is that the loading bar is messed up and would just keep blinking =p

Posted by: peixe Apr 7 2008, 08:18 PM

For me it works just perfectly

Posted by: Siggum Apr 7 2008, 08:21 PM

It loads faster for me as well, but as you said it also blinks as long as its loading

Posted by: Kristofer Dahl Apr 7 2008, 08:25 PM

I just saw that the wiki isn't working - we will fix that tomorrow!

Posted by: Mrblomme Apr 7 2008, 08:28 PM

Good thing faster loading but also the blinking.

Posted by: peixe Apr 7 2008, 08:30 PM

I found a bug!

When I search for a lesson this text and graphics show up:


Do you have a question? Call us at +31 20 3162880

* About Us
* Jobs
* Nieuw en Media
* Client Cases
* Support
* Blog
* Contact


etc etc etc

Posted by: Kristofer Dahl Apr 7 2008, 08:30 PM

The blinking has been reported!

Posted by: Kristofer Dahl Apr 7 2008, 08:31 PM

@ peixe this should have been removed now - if you restart your browser.

Posted by: peixe Apr 7 2008, 08:36 PM

Good job! It works now

Posted by: steve25 Apr 7 2008, 08:41 PM

For some reason GMC seems a lot slower for some reason

Posted by: Kristofer Dahl Apr 7 2008, 08:54 PM

my old 101 lessons don't work when accessed through the advanced search and listview - if you encounter this you can remove the last "/" and it will work.

I hope to get this sorted tomorrow.

Posted by: Juan M. Valero Apr 7 2008, 08:56 PM

Ouch another thing, I'm reading this post: http://www.guitarmasterclass.net/guitar_forum/index.php?showtopic=13932&hl=

I cannot listen the song ONLINE, but I can listen it when I dowloaded it

Posted by: Kristofer Dahl Apr 7 2008, 08:58 PM

it works for me - do you get lots of text? what happens?

Posted by: inertia Apr 7 2008, 09:44 PM

Hi Kris, none of the videos work for me, I can see the picture, but when I press play it shows the pause button for a quick second as if it is going to play and then stops and shows the play button.

Posted by: DeepRoots Apr 7 2008, 09:51 PM

Similar problems to inertia here: video may not load at all, or maybe just a second then it will stop.

I could watch the recent video updates (last two lessons) but i remember they wouldnt load for a while- so i left them, then came back later and they played fine (left it for a while without refreshing or leaving page etc).

Tried browsing lessons and it certainly didnt allow easy viewing

Posted by: Kristofer Dahl Apr 7 2008, 09:57 PM

inertia & Deeproots - I cannot quite recreate this problem.... If you press play again will it play?

Either way I will ask Henrik to have a look at this tomorrow!

Posted by: Trond Vold Apr 7 2008, 10:06 PM

Very odd.. no problems on my end, except that the videobar is blinking.
Videos load alot faster though.

Posted by: DeepRoots Apr 7 2008, 10:07 PM

yes- i get about 3 seconds of video after waiting for almost a minute for it to load.

Posted by: Toni Suominen Apr 7 2008, 10:12 PM

No problems for me either, Im loving this server change, everything loads up super quick!

Posted by: DeepRoots Apr 7 2008, 10:14 PM

I feel slightly jealous, you are gifted with super fast video. I am gifted with no video....

Posted by: Tuubsu Apr 7 2008, 10:17 PM

I noticed that eveything loads quiker too! which is cool, but for me also, none of the videos load....

Posted by: Kristofer Dahl Apr 7 2008, 10:31 PM

inertia and Deeproots and anyone else who is having problems - can you let us know the following (we need you to be specific as searching for these kind of bugs is tricky)

* which lessons (URLs) are giving you problems

* which browser you are using (version and name)

* what operating system you are using

* your location

Posted by: akira222 Apr 7 2008, 10:33 PM

for me, videos play but i have to wait like 5 minutes and then click the play button.

Edit:
-all lessons
-firefox
-windows xp
-USA

Posted by: Tuubsu Apr 7 2008, 10:39 PM

-all lessons(tried like 6 of them) for example http://www.guitarmasterclass.net/rhythm-guitar/funk-fingerpicking-technique/

-Firefox version 2.0.0.13
-Windows xp home edition
-Finland

Posted by: Eat-Sleep-andJam Apr 7 2008, 11:20 PM

The videos are taking forever for me to play today~usually it takes 2 seconds now its taking a half an hour

Posted by: inertia Apr 7 2008, 11:49 PM

-all lessons
-firefox 2.0.0.13
-windows xp home edition sp2
-Canada

Edit: I tried Internet Explorer, which I never use, and the videos load albeit slowly, the thing I notice in IE is that the progress bar blinks instead of loading up as per normal, the same thing that Trond notice.

Posted by: audiopaal Apr 8 2008, 12:34 AM

Thanks Kris, loads faster for me at least


eerh, when I try to listen to the song I uploaded, http://www.guitarmasterclass.net/guitar_forum/index.php?showtopic=13932&st=0
it only lasts a few seconds..? why is that?

Windows Vista
Firefox (newest version)
Norway

Posted by: Muris Apr 8 2008, 01:21 AM

Wow,it IS fast now,awesome!

Haven't checked other things tho,
will post if I find any bug...hopefully not.

Posted by: Andrew Cockburn Apr 8 2008, 01:45 AM

Slightly slower for me but not a problem ...


ESJ ... I am pretty close to you in CT, it works fine for me, what ISP do you have?

Posted by: Gus Apr 8 2008, 02:40 AM

Wow.

It looks now as if the videos were in my HD

And good to use the forum from home again.

Posted by: Eat-Sleep-andJam Apr 8 2008, 02:51 AM

Yes. I believe Im on RoadRunner but Its better now. Still a tad bit slow but much better now.

Posted by: misterj Apr 8 2008, 05:34 AM

im also having the same problems as deeproots and inertia.


firefox 5.0 / 2.0.0.6 (mac version)
mac os x
usa

Posted by: Gabriel Leopardi Apr 8 2008, 05:58 AM

Congrats about the new improvement!

Posted by: axelsson Apr 8 2008, 06:04 AM

Seems like the ones that are having trouble with the videos are using firefox.

Posted by: Trond Vold Apr 8 2008, 06:06 AM

You could be on to something there..
I'm using IE or Maxthon, and both work fine fine

Posted by: Juan M. Valero Apr 8 2008, 07:33 AM

the problem here is the audio, when I try to listen it (without download it) I only can listen the first 3 second and then the reproduction ends... (and now I have a really-mega-fast-conection )

It's not a big problem but it would be great to solve it

(I tried it now and it fails again)

Posted by: Kristofer Dahl Apr 8 2008, 09:00 AM

Audiopaal and Juan - does the mp3 here work for you?

http://www.guitarmasterclass.net/guitar_forum/index.php?showtopic=12845

Posted by: audiopaal Apr 8 2008, 09:35 AM

Only three seconds

It's not too important though as I could change my browser (Trond says he ain't got a problem using Maxthon or IE)..
But it would be nice to get it fixed as I'm a fan of Firefox

Posted by: audiopaal Apr 8 2008, 09:53 AM

There is a possibilty that this problem will be fixed with the new Quicktime version I see is available..

I'm downloading and installing now (slow line here...) but I'll let you know what's up when I've tried it

Posted by: OrganisedConfusion Apr 8 2008, 09:59 AM

No problem for me here on IE7. They seem to load instantly although I am on 20 Mbps connection

Posted by: Danilo Capezzuto Apr 8 2008, 10:13 AM

The new server is more quick on video and forum pages. Now the site is working really good!

Posted by: audiopaal Apr 8 2008, 10:17 AM

Meh, that didn't work either I'm afraid...
Ah well.. Guess I'll swith to another browser for the time being then

Still, thanks for doing a great job changing servers Kris

Posted by: Maria Apr 8 2008, 10:17 AM

If you could check it in another browser and let us know if it works for you, then it would really help us narrow down the problem!

Posted by: audiopaal Apr 8 2008, 10:20 AM

I just did, and it works great in Safari

Posted by: Kristofer Dahl Apr 8 2008, 10:22 AM

Thanks that helped!

Posted by: lliber Apr 8 2008, 12:33 PM

hi kris having the same problem as a few people only one second of vid then it stops


1)ALL LESSONS
2)WINDOWS VISTA HOME PREMIUM
3) MOZILLA V 2.0.0.13
4)SPAIN

THANKS

Posted by: Nemanja Apr 8 2008, 12:45 PM

hi guys....I cant play the lessons at all...I think Ivan has the same problems....

Posted by: blindwillie Apr 8 2008, 01:04 PM

All I can add is that the lesson I looked at works fine in Firefox 2.0.0.13 from Sweden (at work).

Posted by: Andrew Cockburn Apr 8 2008, 01:12 PM

Ah, yes, I just saw this exact same thing - listening in the browser is broke, downloading the file and listening works fine !

Posted by: Juan M. Valero Apr 8 2008, 01:29 PM

only 3 seconds again... I supose it would be a problem with Firefox compatibility...

Posted by: D.Robinson Apr 8 2008, 02:00 PM

It must be a Firefox problem.


When using IE all is well, everything loads fast mp3's play fine etc. When i try to load up in Firefox there is alot of hiccups, when loading pages it takes forever for the profile pictures to load. Playing mp3's it only runs around 3 to 4 seconds.

Vid lessons are taking an inordinate amount of time to load and run. The problem is more then likely a firefox issue.

Daniel

Posted by: Kristofer Dahl Apr 8 2008, 02:08 PM

We are working on the video problem - any info is appreciated as we have hard time testing because we don't have the problem ourselves! Thanks!

In other words if you can isolate any trend it would be helpful...

Posted by: Outlaw2112 Apr 8 2008, 02:13 PM

I have the same problem... Video stops after 1 second..
I also use firefox

Posted by: Kristofer Dahl Apr 8 2008, 03:55 PM

Registration in the forum of new members isn't working either - I hope we can get this sorted tomorrow!

We will soon let you in guys! (and girls)

Posted by: Spreedmaster Apr 8 2008, 04:00 PM

I use Opera v9.24, everthing works perfectly fine.

BTW I would highly recommend this browser to anyone! IMHO its better than IE7, Firefox and Safari!

Posted by: lliber Apr 8 2008, 04:02 PM

hi kris changed to IE but i now get the red cross appearing in the top left hand corner of the video player any suggestions?

Posted by: Kristofer Dahl Apr 8 2008, 04:06 PM

Can you show us us screenshot of that cross? Thanks!

Posted by: lliber Apr 8 2008, 04:14 PM

hi attached word doc re screen dump

Posted by: Pitch_Black Apr 8 2008, 04:26 PM

Everything fine here

Posted by: Danilo Capezzuto Apr 8 2008, 04:26 PM

Some hours ago all working good, now I can see the video, too much time to load! I' m sure you'll fix this problem.

Posted by: Danilo Capezzuto Apr 8 2008, 04:28 PM

Sorry...now I can't see the video...sorry for the grammatical mistake.

Posted by: Kristofer Dahl Apr 8 2008, 04:30 PM

Aha -

This is because you haven't installed flash I believe - do it here:

Go tho this page with IE:

http://www.macromedia.com/software/flash/about/

and install flash.

Posted by: lliber Apr 8 2008, 04:47 PM

hi kris clicked on your link and i got this message see attached

Posted by: Tuubsu Apr 8 2008, 06:50 PM

yup it's definately a firefox problem, cos I use firefox usually didn't work like I said earlier, but I installed Internet Explorer and now everything works just fine, and everything looks more... nicer by the way... more hd or something

Posted by: Kristofer Dahl Apr 8 2008, 07:51 PM

Phew finally it looks as we might have made some good fixes of the video problem!

Posted by: inertia Apr 8 2008, 08:35 PM

Hi Kris, it appears to be working on Firefox now, thanks!

Posted by: Trond Vold Apr 9 2008, 03:44 AM

Just had to mention that the average download speed has really increased. Not that i had any problems before, but now bigger files peak at ca. 1.2mb/sec

Posted by: Henkka Apr 9 2008, 06:48 PM

Heh ... I haven't really been around since that TeliaSonera - network routing hullabaloo, and I remember things weren't so good with the site performance before that.

I just downloaded a file uploaded by another user, 7mb mp3 -file... it took 5 seconds to download.

Some improvement huh ....

Posted by: Kristofer Dahl Apr 10 2008, 11:37 AM

Ok - the mp3 problem in the forum should now be fixed!

Posted by: Muris Apr 10 2008, 11:44 AM

Yesterday I had some issues to access the forum, it opened empty page for few hours.
Now it's ok tho.

Posted by: Kristofer Dahl Apr 10 2008, 11:46 AM

Yes I had that too - the forum was down while we fixed the problem with new registrations.

Posted by: Muris Apr 10 2008, 11:48 AM

Great to hear I wasn't the only one,glad it's been fixed.

Posted by: Sam Hook Apr 10 2008, 01:06 PM

Great improvements! Everything is loading a lot quicker for me, thanks Kris!

Posted by: OrganisedConfusion Apr 10 2008, 01:23 PM

The videos load up instantly for me on my connection and the 7 MB file takes 3.5 seconds to download