The Epic Story Of My Line 6 Variax 300 |
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Jan 27 2009, 01:29 AM
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Ok, read the first post in this thread to get yourself up to speed: https://www.guitarmasterclass.net/guitar_fo...3&hl=VARIAX
Now realize that after that first post, I have since shipped the Variax back to Line 6 TWICE. That's 4 times the guitar has been in the shop in a little over a year. I just received the guitar back today. It still doesn't work. I called Line 6 support and they walked me through a few things and decided I should ship it back to them for repair. I declined to go that route. I ended up leaving a voice mail for the service manager because I don't want this guitar repaired. I want a new guitar or my money refunded. I don't think I'm being unreasonable. GAH! 
-------------------- My guitar bits on YouTube: <a href="https://www.youtube.com/duathlon70" target="_blank">https://www.youtube.com/duathlon70</a>
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Jan 27 2009, 01:58 AM
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Absolutely not unreasonable for you to ask for a refund or exchange. As a matter of fact, I'm surprised that they didn't offer you those options anyway..Good luck with it.
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Jan 27 2009, 02:05 AM
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no not at all, it would be unfair if they did not accommodate u
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Jan 27 2009, 02:08 AM
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Yep, good luck, and no not at all unreasonable, you've given them every opportunity to correct the problem.
It's sad though - I haven't had a single issue with any of my 3 Line 6 Instruments or my Pod, not that that helps you at all 
-------------------- Check out my Instructor profile
Live long and prosper ... My Stuff: Electric Guitars : Ibanez Jem7v, Line6 Variax 700, Fender Plus Strat with 57/62 Pickups, Line6 Variax 705 Bass Acoustic Guitars : Taylor 816ce, Martin D-15, Line6 Variax Acoustic 300 Nylon Effects : Line6 Helix, Keeley Modded Boss DS1, Keeley Modded Boss BD2, Keeley 4 knob compressor, Keeley OxBlood Amps : Epiphone Valve Jnr & Head, Cockburn A.C.1, Cockburn A.C.2, Blackstar Club 50 Head & 4x12 Cab |
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Jan 27 2009, 04:02 AM
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Sorry to hear that man. Is there anyway you can get a refund and get your Guitar in local store by any chance ?
That would be far easier way to go I think
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Jan 27 2009, 10:11 AM
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Consumer rules says (at leat here) that if you return a product for the third time with a similar error you can get a full refund. And the store can't even debate it.
-------------------- My bands homepage
All time favourites: B. Streisand - Woman in Love, M. Hopkin - Those were the days, L. Richie - Hello |
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Jan 27 2009, 10:19 AM
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I hope you'll work this out with them in your benefit
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