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> Please Help With Codec/video Problem
Ben Higgins
post Feb 6 2012, 10:47 AM
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Hey Guys, I received some video files and they only play audio but no visual image at all. I've tried it in Windows Media, VLC and Quicktime. I also tried them in Sony Vegas (which is where I will be using them) and I get the same result: audio with no visual.

This is the type of file:

Quicktime Movie (.mov)

I've heard something about codecs ? Installing them so certain videos play.. but I know nothing about this at all. I installed VLC and Quicktime specifically to see if the vids would play on them so I don't understand why I would have to download yet more stuff. Any help would be massively appreciated smile.gif


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Jeff Lynd
post Feb 6 2012, 11:20 AM
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Hi Ben!

Did you try any of these?:

http://mediainfo.sourceforge.net/ or http://www.headbands.com/gspot/

These utility's can helping you identity what codecs your need.


All the best.
Jeff


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Vaidya
post Feb 6 2012, 11:52 AM
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Hi Ben,
I had a similar problem.I used this program to convert the video to another format.After that I converted it back to mov and it seemed to work then.Maybe it might work for you.Prism Converter


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Bogdan Radovic
post Feb 6 2012, 12:14 PM
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I would suggest using Any Video Converter to convert those files to a more suitable format for your system : http://www.any-video-converter.com/products/for_video_free/


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Saoirse O'Shea
post Feb 6 2012, 12:50 PM
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If you just want to watch the Quicktime files Ben then you can download Apple's latest version of Quicktime here

This post has been edited by tonymiro: Feb 6 2012, 12:51 PM


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Ben Higgins
post Feb 6 2012, 12:56 PM
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QUOTE (Jeff Lynd @ Feb 6 2012, 10:20 AM) *
Hi Ben!

Did you try any of these?:

http://mediainfo.sourceforge.net/ or http://www.headbands.com/gspot/

These utility's can helping you identity what codecs your need.


All the best.
Jeff


Thanks Jeff, I haven't tried anything like that yet. It's probably the way to go.

QUOTE (tonymiro @ Feb 6 2012, 11:50 AM) *
If you just want to watch the Quicktime files Ben then you can download Apple's latest version of Quicktime here


Thanks Tony, I did try it that way but it still had the same prob smile.gif

QUOTE (Bogdan Radovic @ Feb 6 2012, 11:14 AM) *
I would suggest using Any Video Converter to convert those files to a more suitable format for your system : http://www.any-video-converter.com/products/for_video_free/


I'm trying to avoid converting the files if I can because I don't want to degrade the quality. But if I need to, I've already got that program after you recommended it before smile.gif


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dark dude
post Feb 6 2012, 01:30 PM
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Try installing the Mega version of the K-lite codec pack, has worked for me for stuff like this in the past: http://www.codecguide.com/download_kl.htm


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Sinisa Cekic
post Feb 6 2012, 02:22 PM
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I agree with K-lite Mega pack, but beware, previously uninstall any existing codecs, because you can create even bigger mess cool.gif !


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Ben Higgins
post Feb 6 2012, 02:29 PM
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QUOTE (Sinisa Cekic @ Feb 6 2012, 01:22 PM) *
I agree with K-lite Mega pack, but beware, previously uninstall any existing codecs, because you can create even bigger mess cool.gif !


I've never manually installed any codecs that I'm aware of. I've only ever done stuff like download VLC or Quicktime (which was yesterday) but I haven't done anything else weird. Do you guys think I'm ok to go ahead and try that Megapack thing ?


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Jeff Lynd
post Feb 6 2012, 03:06 PM
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QUOTE (Ben Higgins @ Feb 6 2012, 02:29 PM) *
I've never manually installed any codecs that I'm aware of. I've only ever done stuff like download VLC or Quicktime (which was yesterday) but I haven't done anything else weird. Do you guys think I'm ok to go ahead and try that Megapack thing ?


Something you should to try. smile.gif
But is there' any information what kind of codecs do you need?
Try only to install of these codecs if you never do anything like that.
(personally I don't like installing full codecs packs, because I think this unnecessary, using of 10% of 100)


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Ben Higgins
post Feb 6 2012, 03:57 PM
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QUOTE (Jeff Lynd @ Feb 6 2012, 02:06 PM) *
But is there' any information what kind of codecs do you need?


No, unfortunately. sad.gif

It just calls it a Quicktime movie. I've never had problems watching Quicktime stuff before.. very strange.


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blindwillie
post Feb 6 2012, 05:24 PM
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QUOTE (Ben Higgins @ Feb 6 2012, 03:57 PM) *
No, unfortunately. sad.gif

It just calls it a Quicktime movie. I've never had problems watching Quicktime stuff before.. very strange.

I don't know much about quicktime, but could it be that you need a key? A certificate? But I'd guess QT would tell you if that was the case.


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Alex Feather
post Feb 6 2012, 05:31 PM
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QUOTE (Bogdan Radovic @ Feb 6 2012, 11:14 AM) *
I would suggest using Any Video Converter to convert those files to a more suitable format for your system : http://www.any-video-converter.com/products/for_video_free/

I agree you can try to using video convertors! If it doesn't work try opening it with an editing software like iMovie or something and convert it from there! You can send me this file and I will try to convert it for you!


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Sinisa Cekic
post Feb 6 2012, 06:05 PM
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Wait there ! Wont play just that particular MOV file? Have you tried other videos with Mov format ? Might be a invalid file, it happens !!
Try to download KM player and run it through !


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Ben Higgins
post Feb 6 2012, 08:12 PM
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Hey Guys I think I know what the problem is. The files are icod. which some research tells me is a Mac thing and incompatible with a PC. Even converting them doesn't work on my comp. However, if the sender can convert them first then it should be ok ?


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Bogdan Radovic
post Feb 6 2012, 08:18 PM
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QUOTE (Ben Higgins @ Feb 6 2012, 08:12 PM) *
Hey Guys I think I know what the problem is. The files are icod. which some research tells me is a Mac thing and incompatible with a PC. Even converting them doesn't work on my comp. However, if the sender can convert them first then it should be ok ?


Yap - that codec is available for Mac only sad.gif Try to get the sender to send you a file in a different format (mp4 preferably).


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