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> Guitar Missing In Spain
Headbanger
post Feb 13 2013, 12:35 PM
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I have been waiting for the delivery of my Guitar that I bought from the USA...A translucent black Epiphone 1960 Les Paul Tribute. I have paid the duty and VAT to Spanish Customs as requested and have been waiting for delivery after the green light from customs was given...Today I received a message from the delivery company working for the post office saying that the guitar is missing or misplaced and they are looking for it. When it is found they will delivery it....Needless to say i am worried that I will not get it. It is insured by the seller..but at present I am awaiting their response...I asked them this morning if they will chase it via USPS their end. Spanish customs inform me that if it not found that they will pay me my duty and VAT back.
Watch this space for the latest on my 'missing Guitar'... mad.gif


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Bogdan Radovic
post Feb 13 2013, 12:38 PM
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Oh man so sorry to hear this sad.gif
I really hope they will find it. Is it possible that someone stole it? I can't imagine how its possible to loose such a big item.

It might be very complicated to initiate insurance refund, hopefully the seller will be cooperative with it.

Best of luck - I hope guitar will end up in your hands after all! smile.gif


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Headbanger
post Feb 13 2013, 12:46 PM
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QUOTE (Bogdan Radovic @ Feb 13 2013, 12:38 PM) *
Oh man so sorry to hear this sad.gif
I really hope they will find it. Is it possible that someone stole it? I can't imagine how its possible to loose such a big item.

It might be very complicated to initiate insurance refund, hopefully the seller will be cooperative with it.

Best of luck - I hope guitar will end up in your hands after all! smile.gif

Thanks Bodgdan...I'm hoping this has a happy ending!It is Insured but the company I got it from in the USA already won't ship items to Russia because of thefts that have taken place...If this is stolen...then Spain will probably join the list. The USA is still asleep at the moment so hopefully I'll get a reply later today..European time...I posted this hoping that one of the Spanish Guys on here may be able to assist from this end...whilst I speak Spanish OK...I still have a foreign accent and that doesn't always help.


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korblitz
post Feb 13 2013, 01:53 PM
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QUOTE (Headbanger @ Feb 13 2013, 12:46 PM) *
Thanks Bodgdan...I'm hoping this has a happy ending!It is Insured but the company I got it from in the USA already won't ship items to Russia because of thefts that have taken place...If this is stolen...then Spain will probably join the list. The USA is still asleep at the moment so hopefully I'll get a reply later today..European time...I posted this hoping that one of the Spanish Guys on here may be able to assist from this end...whilst I speak Spanish OK...I still have a foreign accent and that doesn't always help.



hey, send me a pm and I could help you with the translation or speaking with them.

Sorry about your guitar.
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Headbanger
post Feb 13 2013, 02:00 PM
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QUOTE (korblitz @ Feb 13 2013, 01:53 PM) *
hey, send me a pm and I could help you with the translation or speaking with them.

Sorry about your guitar.

Thanks Korblitz...I'll send you a PM smile.gif


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Gabriel Leopardi
post Feb 13 2013, 02:14 PM
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I'm so sorry to hear this mate! Spanish is my main language so let me know if you need some help with this.
I hope that your guitar appears soon!


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Headbanger
post Feb 13 2013, 02:48 PM
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QUOTE (Gabriel Leopardi @ Feb 13 2013, 02:14 PM) *
I'm so sorry to hear this mate! Spanish is my main language so let me know if you need some help with this.
I hope that your guitar appears soon!

Thanks Gab. I have just sent Korblitz my details to see if he can phone the people for me..Like I said to him, my Spanish is OK but as you know...having an accent doesn't always get you full respect for some reason.


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korblitz
post Feb 13 2013, 03:05 PM
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QUOTE (Headbanger @ Feb 13 2013, 02:48 PM) *
Thanks Gab. I have just sent Korblitz my details to see if he can phone the people for me..Like I said to him, my Spanish is OK but as you know...having an accent doesn't always get you full respect for some reason.



From what I gather...they "misplace" a lot of items in aduanas. They girl I talk to said that it's normal for some items to be mislabeled. She acted like it was a normal thing..."yeah, we get a lot of "misplaced" packages...just give it some days and they package will turn up".

Customs seems like a big joke. Oh well, I least you are covered on both ways...aduanas will pay you back if they don't find it and you have an insurance on the guitar.

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Headbanger
post Feb 13 2013, 03:13 PM
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QUOTE (korblitz @ Feb 13 2013, 03:05 PM) *
From what I gather...they "misplace" a lot of items in aduanas. They girl I talk to said that it's normal for some items to be mislabeled. She acted like it was a normal thing..."yeah, we get a lot of "misplaced" packages...just give it some days and they package will turn up".

Customs seems like a big joke. Oh well, I least you are covered on both ways...aduanas will pay you back if they don't find it and you have an insurance on the guitar.


Ok thanks Korblitz...Yes you are right. Customs are a big joke.Although they are good at taking my money for an item they cannot find!


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Gabriel Leopardi
post Feb 13 2013, 04:01 PM
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QUOTE (korblitz @ Feb 13 2013, 11:05 AM) *
From what I gather...they "misplace" a lot of items in aduanas. They girl I talk to said that it's normal for some items to be mislabeled. She acted like it was a normal thing..."yeah, we get a lot of "misplaced" packages...just give it some days and they package will turn up".

Customs seems like a big joke. Oh well, I least you are covered on both ways...aduanas will pay you back if they don't find it and you have an insurance on the guitar.


Ok, at least there is a possibility of finding the guitar. I think that it's a big item so it will appear. Let's be positive. smile.gif


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Headbanger
post Feb 13 2013, 05:42 PM
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QUOTE (Gabriel Leopardi @ Feb 13 2013, 04:01 PM) *
Ok, at least there is a possibility of finding the guitar. I think that it's a big item so it will appear. Let's be positive. smile.gif


I want to be positive...but I am always cynical (by nature) and I have a feeling that someone has nicked it...but I hope you are right Gab...from what Korblitz says...it seems commonplace to misplace things...Its hard to wait and wait and remain positive...But I have my fingers crossed!


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Nonsequitur
post Feb 13 2013, 07:40 PM
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I am sorry to see this happening. I had the same paranoid thoughts about my own latest purchase, that it would end up missing right before it got to me; it was painful to wait. I am very partial to the Trans Black Les Paul, since my newest guitar is a 2012 Gibson Les Paul Standard Plus in Trans Black.

Here is hoping you get it safe and sound!
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Headbanger
post Feb 13 2013, 07:47 PM
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QUOTE (Nonsequitur @ Feb 13 2013, 07:40 PM) *
I am sorry to see this happening. I had the same paranoid thoughts about my own latest purchase, that it would end up missing right before it got to me; it was painful to wait. I am very partial to the Trans Black Les Paul, since my newest guitar is a 2012 Gibson Les Paul Standard Plus in Trans Black.

Here is hoping you get it safe and sound!


Thanks Nonsequitar...Unfortunately 'trans' is starting to mean transparent instead of translucent!


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Nonsequitur
post Feb 13 2013, 07:58 PM
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QUOTE (Headbanger @ Feb 13 2013, 10:47 AM) *
Thanks Nonsequitar...Unfortunately 'trans' is starting to mean transparent instead of translucent!


I hate to add to your paranoia and loss, but it was a hard color to find too. Keeping my fingers crossed for you! I hope to come back and see that it has been delivered in good shape!
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Cosmin Lupu
post Feb 14 2013, 08:35 AM
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Hey mate! Sorry to hear about this but, let's keep our hopes up for that axe - government institutions are the same in many countries smile.gif They always ask for loads of taxes but they do/ give nothing in return.

It's quite a big item so, I don't think it will be lost so easily - Best of luck!

Cosmin


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Headbanger
post Feb 14 2013, 10:59 AM
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QUOTE (Cosmin Lupu @ Feb 14 2013, 08:35 AM) *
Hey mate! Sorry to hear about this but, let's keep our hopes up for that axe - government institutions are the same in many countries smile.gif They always ask for loads of taxes but they do/ give nothing in return.

It's quite a big item so, I don't think it will be lost so easily - Best of luck!

Cosmin


Thanks Cosmin. I spoke to them again this morning and they told me its a very big warehouse in Madrid and it may have been put in the wrong exit situation and it takes time to look for it..I don't think the woman believed me when I told her I need the guitar for a concert in Barcelona! smile.gif Apparently it's not definitely 'lost forever' ...most of the time things turn up eventually she said dry.gif


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Slavenko Erazer
post Feb 14 2013, 02:35 PM
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Can't believe what i've read here... and can't believe that somehwere the things are worse than here in Serbia laugh.gif

Btw, wish u good luck with finding your guitar , and next time follow my advice - only buy guitars in personal , cos' you'll never know in what condition u can find the delivered item.
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Saoirse O'Shea
post Feb 14 2013, 04:31 PM
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QUOTE (Slavenko Erazer @ Feb 14 2013, 01:35 PM) *
Can't believe what i've read here... and can't believe that somehwere the things are worse than here in Serbia laugh.gif

...


Sadly it doesn't surprise me at all Slav. Officialdom and red tape here in Spain is a continual royal pain and often stupid. I've got a file of letters from the tributaria threatening me with jail because I registered to pay my taxes...

Hope the guitar arrives soon Headbanger.


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klasaine
post Feb 14 2013, 05:36 PM
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Very sorry to hear that Headbanger. Fingers crossed that it all works out. and I know how frustrating it can be.
My wife is from Italy and many times we've sent things to her family and they've been missing for weeks as well as 'lost' permanently. Same with a few things coming here.

One time I had a guitar sent to me from Colorado. I live in Los Angeles. The sender/shipper inverted one number on my address. After figuring this out with UPS I realized that my guitar was shipped to the house across the street - no big deal, right. We didn't know each other as it was a main city street in L.A. I lived in an apartment complex and the residence across the street was a big villa set way back from the street. Anyway, I go over there and it turns out that the lady of the house was having a bunch of construction done and (because it wasn't too heavy and the box was a little beat up) she just thought it was an empty box and put it out with the trash ... thankfully to be picked up the day AFTER I came calling.

Recently I had pedal sent to me but it had the wrong zip code. It voyaged around and around los angeles for two weeks until finally 'my' postal carrier (who knows my name) found it in the pile of return to sender. Needless to say that postman got a nice xmas present from me.

This post has been edited by klasaine: Feb 14 2013, 05:59 PM


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Headbanger
post Feb 14 2013, 05:51 PM
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Thanks Tony, Slav and Klasaine....Not much update today...I think I got told off today for ringing..I was told to be patient.


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