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> Help Please. Malware Alert
Phil66
post Feb 16 2015, 09:06 PM
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Can anyone help me please. I have somehow managed to get "Positive finds" malware on my PC mad.gif mad.gif mad.gif
I've done a full Malwarebytes scan and it said it had found a lot of PUPs, I quarantined and rebooted and I still have the bloody thing. Advertising windows opening up everywhere, Tabs opening in Chrome, when I click on a genuine link in chrome another tab opens, when I close a tab another opens.
Can anyone help please???? I've tried all the help Google can find, I'm running Bitdefender Total Security.
Look at one of the screen captures below ohmy.gif
I haven't installed any crappy free software from the internet, I never do.
Currently running a full Bitdefender scan, found 4 infected items so far but I'm not holding my breath mad.gif mad.gif
Cheers

Phil



This post has been edited by Phil66: Feb 16 2015, 09:10 PM


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HiimAlex
post Feb 16 2015, 09:17 PM
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Hey Phil! smile.gif

Do this occur on other browsers too? or is it just Google Chrome?
I would suggest try installing AVG antivirus or Avast antivirus instead. http://free.avg.com/gb-en/free-antivirus-download https://www.avast.com/index
You can get this types of stuff if you click on "bad crappy" advertising on the internet without downloading something.
Cheers

Alex

This post has been edited by HiimAlex: Feb 16 2015, 09:18 PM
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Phil66
post Feb 16 2015, 11:18 PM
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Hello Alex,
Thanks for your reply. I haven't tried any other browser, it's a new build and have only installed Chrome so far. I haven't had anything like this for years as I'm ultra careful.
I'll try Firefox tomorrow and get back to you. A night of practice gone because of stupid pillocks writing stupid code mad.gif mad.gif mad.gif mad.gif mad.gif mad.gif mad.gif mad.gif mad.gif
I might just take the easy option and reinstall os
Cheers
Phil

This post has been edited by Phil66: Feb 16 2015, 11:19 PM


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Bogdan Radovic
post Feb 16 2015, 11:29 PM
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QUOTE (Phil66 @ Feb 16 2015, 11:18 PM) *
Hello Alex,
Thanks for your reply. I haven't tried any other browser, it's a new build and have only installed Chrome so far. I haven't had anything like this for years as I'm ultra careful.
I'll try Firefox tomorrow and get back to you. A night of practice gone because of stupid pillocks writing stupid code mad.gif mad.gif mad.gif mad.gif mad.gif mad.gif mad.gif mad.gif mad.gif
I might just take the easy option and reinstall os
Cheers
Phil


Hi Phil, if this is a new build I strongly suggest that you reinstall the operating system, formatting the installation drive. These viruses can be very hard to get rid of, so it might be safer to just format/reinstall OS.


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jstcrsn
post Feb 17 2015, 02:03 AM
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sounds like you don't have to much data on it yet , I would vote for the reinstall. easier now than when you have lots of stuff on it
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AK Rich
post Feb 17 2015, 08:20 PM
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Man what a pain, sorry to hear about this. Malwarebytes is a pretty good tool for getting rid of this kind of thing, but wiping the drive and a new install of the OS is probably the best fix, maybe even run Killdisk Unless it is one of the really bad infections that write themselves somehow to the boot sector of your HDD. Those can really be a pain to get rid of.

Malewarebytes http://www.malwarebytes.org/

Killdisk http://www.killdisk.com/

Here is an interesting read on Bootkit type Malware.

http://eugene.kaspersky.com/2013/08/01/pro...ainst-bootkits/

This post has been edited by AK Rich: Feb 17 2015, 08:55 PM
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Phil66
post Feb 17 2015, 09:46 PM
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Thanks everyone,

Pooter now fully reinstalled, just got to get Amplitube3 on there and we're rockin.

Really glad I have an SSD now cool.gif All the restarts aren't such a pain in the ass tongue.gif

Thank again.

Phil


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