Tis unfortunate, you might just have been unlucky with the purchase.
Floating trems are a bit of a nuisance, I was considering buying a guitar with one but its such a fiddly process what with the tension, itonation and the action to adjust being so complicated I'm not sure if they're worth the hassle considering they normally end up being a bit of a gimmick anyway.
If your not having much luck with it yourself I suppose you could always get it professionally setup? And if that still doesnt meet with your satisfaction it probably is only worth sending it back.
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This post has been edited by Owen: Nov 18 2007, 09:29 AM