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Computer Issues!
Gabriel Leopardi
Feb 21 2021, 09:03 PM
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Hi friends!

Maybe you’ve noted that I’ve been a bit slower since Friday. I had some issues with my pc. I finally had to reinstall windows and everything.

Now that most of the things are ready I’m experimenting something weird. It randomly resets. I suspect that maybe it’s the power supply, but I’m now sure.

Do you have any ideas?

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Storm Linnebjerg
Feb 21 2021, 09:12 PM
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QUOTE (Gabriel Leopardi @ Feb 21 2021, 10:03 PM) *
Hi friends!

Maybe you’ve noted that I’ve been a bit slower since Friday. I had some issues with my pc. I finally had to reinstall windows and everything.

Now that most of the things are ready I’m experimenting something weird. It randomly resets. I suspect that maybe it’s the power supply, but I’m now sure.

Do you have any ideas?


Have you changed any hardware in the computer so it requires more power? Otherwise I don't know if it could be the power supply, unless maybe it's old and has stopped working fully.

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Phil66
Feb 21 2021, 09:26 PM
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Sorry to hear this Gab.

Sounds most likely to be the power supply but I had something similar a while back, my computer would work fine for a day, then next day it would restart twice, next day it would restart three or four times by the third day it just kept on restarting. Don't ask me why but ti took the CMOS battery out and put it back in and it was okay for a day, then next day reboot twice etc etc, taking the battery out and back in created exactly the same day one fine, day two not so good day three rubbish. I put a new CMOS battery in and it was fine.

Maybe try that first, I still don't understand why it happened as it did though, you know, every time I took the battery out and put it back it was fine for a day and then got worse over the following days.

Try the CMOS battery first, then the power supply. Another thing is to remove the RAM and graphics card and blow the slots out with a can of compressed air then put them back and try it out.

Other things to try can be found here https://www.drivereasy.com/knowledge/solved...domly-restarts/

I now have a problem with my printer, it just won't print black, new cartridge, still won't print black. I need to print out the QR Code for my vaccine shot tomorrow mad.gif

Good luck buddy.

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Gabriel Leopardi
Feb 21 2021, 10:59 PM
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QUOTE (Caelumamittendum @ Feb 21 2021, 05:12 PM) *
Have you changed any hardware in the computer so it requires more power? Otherwise I don't know if it could be the power supply, unless maybe it's old and has stopped working fully.


No, but maybe it’s a bit old? I bought it in 2015.


QUOTE (Phil66 @ Feb 21 2021, 05:26 PM) *
Sorry to hear this Gab.

Sounds most likely to be the power supply but I had something similar a while back, my computer would work fine for a day, then next day it would restart twice, next day it would restart three or four times by the third day it just kept on restarting. Don't ask me why but ti took the CMOS battery out and put it back in and it was okay for a day, then next day reboot twice etc etc, taking the battery out and back in created exactly the same day one fine, day two not so good day three rubbish. I put a new CMOS battery in and it was fine.

Maybe try that first, I still don't understand why it happened as it did though, you know, every time I took the battery out and put it back it was fine for a day and then got worse over the following days.

Try the CMOS battery first, then the power supply. Another thing is to remove the RAM and graphics card and blow the slots out with a can of compressed air then put them back and try it out.

Other things to try can be found here https://www.drivereasy.com/knowledge/solved...domly-restarts/

I now have a problem with my printer, it just won't print black, new cartridge, still won't print black. I need to print out the QR Code for my vaccine shot tomorrow mad.gif

Good luck buddy.



Interesting! I’ll try all these things. Thanks Phil!!

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Mertay
Feb 22 2021, 12:50 AM
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QUOTE (Phil66 @ Feb 21 2021, 08:26 PM) *
I now have a problem with my printer, it just won't print black, new cartridge, still won't print black. I need to print out the QR Code for my vaccine shot tomorrow mad.gif


I remember having that issue a long time ago. If I remember right, uninstalled the driver it came with then let windows automatically find a driver. As a last resort, might be worth trying.

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Phil66
Feb 22 2021, 08:43 AM
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QUOTE (Mertay @ Feb 21 2021, 11:50 PM) *
I remember having that issue a long time ago. If I remember right, uninstalled the driver it came with then let windows automatically find a driver. As a last resort, might be worth trying.


Thanks, I'll try that but it printed fine earlier in the day then suddenly stopped printing the black after I changed the magenta cartridge. I then put a brand new black cartridge in but it didn't fix it. Very strange.

Plus the issue is there when printing from other devices.

Sorry Gab, I didn't mean to hijack your thread.

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This post has been edited by Phil66: Feb 22 2021, 10:12 AM


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Monica Gheorghev...
Feb 22 2021, 10:29 AM
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If your PC worked ok before to reinstall the windows, I tend to believe that it's something software not hardware.
But you can also check the CPU temperature. It's possible if you don't have a good cooling for the CPU, to overheat and this can cause resets.

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Storm Linnebjerg
Feb 22 2021, 11:23 AM
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QUOTE (Monica Gheorghevici @ Feb 22 2021, 11:29 AM) *
If your PC worked ok before to reinstall the windows, I tend to believe that it's something software not hardware.
But you can also check the CPU temperature. It's possible if you don't have a good cooling for the CPU, to overheat and this can cause resets.


Software was my initial thought as well, but it could also be overheating maybe, yes.

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Phil66
Feb 22 2021, 11:59 AM
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Did you install Windows and test for a while without putting any other software on? This would help narrow it down.

We have to be aware that it could be hardware that started to fail and it coincided with the new installation, this kind of thing can lead you down the wrong path. Like my printer, it was working fine, I put a new magenta cartridge in and at that moment the black stopped working. Even putting a new black cartridge in didn't fix it. I can't for the life of me think that the new magenta cartridge would cause the black to stop working so it was one of those coincidences that I'm talking about.

I know it's a major ball ache, but maybe reinstall windows and test for a while, even just leave it on and monitor it. Then install and test one item of software at a time.

Last year a Logitech update completely wrecked my computer, I had to do a full install so maybe it is a new driver that Windows installed that wasn't on your old installation.

Keep us informed.

Phil

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Gabriel Leopardi
Feb 22 2021, 02:58 PM
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From: Argentina
Thanks a lot for all the suggestions! I've tried different things and changed some configurations.

I've modified this, I hope that it doesn't have a negative impact.

3) Uncheck Automatically restart. Then click OK.

Attached Image


Fingers crossed that it doesn't restart today.

I'll keep you updated!

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Phil66
Feb 22 2021, 03:10 PM
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If that works then it shows that something isn't quite right with the computer because that only does a restart when there is a system failure. This could be a small as a single calculation on the CPU that is a millisecond and may not be noticed. Whatever it is, let's hope it doesn't get worse.

Finger crossed wink.gif

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Success is not obtained overnight. It comes in instalments; you get a little bit today, a little bit tomorrow until the whole package is given out. The day you procrastinate, you lose that day's success.

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Todd Simpson
Feb 23 2021, 02:39 AM
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Is the main Drive an SSD or standard drive? If the system just fails it does default to a restart. This can be very annoying if you are in the middle of working on something. If you try everything suggested and it's still not fixed, I'd say try to run the windows disk utility. It's rarely used as windows is supposed to fix these issues on the fly. Still, if a drive is going bad/has a bad sector (assuming it's NOT and SSD) you can run the windows disk utility manually.

https://www.easeus.com/partition-master/two...in-windows.html


if it is and SSD, DO NOT RUN ANY OF THESE DISK UTILITIES ON IT. Some folks are reporting disk failures after running disk utilities on SSDs after updating windows.



QUOTE (Gabriel Leopardi @ Feb 22 2021, 09:58 AM) *
Thanks a lot for all the suggestions! I've tried different things and changed some configurations.

I've modified this, I hope that it doesn't have a negative impact.

3) Uncheck Automatically restart. Then click OK.

Attached Image


Fingers crossed that it doesn't restart today.

I'll keep you updated!

You are at GuitarMasterClass.net


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Gabriel Leopardi
Feb 23 2021, 02:05 PM
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It's a SSD so I won't try that Todd.

NEW UPDATE:

The issues continues. I suspect that maybe this could be related to power supply or the CPU on/off system. This CPU is very uncommon and includes a weird screen that shows temperature among many other details. However, I think that it's in Chinese and I could find manuals or any tutorial in Youtube.

Before the windows system crashed, I had a weird issue as well that is related to this one. The computer would keep on restarting when I first turn in on in the morning if I don't disconnect the cable or turn off the power supply.

It's not the same that is happening now that suddenly restarts while using it, but it may be related....

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Phil66
Feb 23 2021, 02:45 PM
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First thing I'd do is change the power supply, it's a quick swap, don't mount it into the case to start with because if it isn't that then you can send it back as there will be no scratches or marks from installation, if it works, then you can mount it properly.

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Mertay
Feb 23 2021, 03:09 PM
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I'm suspicious about the motherboard and bios. Phil66 noted the clock battery on the motherboard, might be worth changing it.

Also bios corruption is possible...maybe you should take it to a service as seems you've been dealing with this fr a while now.

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Phil66
Feb 23 2021, 03:41 PM
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Yeah.

First change the CMOS battery.

Then try a power supply but leave the old on in situ until proven, no point taking it out and finding the new one does the same.

It's always worth removing all components from the motherboard and blowing sockets out with compressed air.

Check that the Heat Sink on the CPU hasn't been dislodged. Sometimes the plastic mounting brackets can crack and not hold the heat sink properly on top of the CPU causing overheating.

After you've done that, you may need a technician.

Take care and whatever you read, don't be tempted to flash the bios unless you are very confident.

Cheers

Phil

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Gabriel Leopardi
Feb 23 2021, 04:11 PM
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Ok, thanks again! smile.gif

I'm trying to be positive but I honestly want to set it on fire!

I've just ordered a new power supply and cpu since the one that I have had that screen issue that I've explained.

I'll receive everything today so I'll be replacing and setting it up this night.

Fingers crossed that this solves the issues.

If not, I'll have to take it to a service. I'm wasting a lot of time with this, and it's the only computer that I have in which I can work properly.

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Phil66
Feb 23 2021, 04:40 PM
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Fingers crossed, and regarding setting fire to it, I know how you feel, they can be a nightmare.

One thing, if possible, only change one thing at a time and test, I've never heard of that CPU window that comes up but it will be interesting to know which one fixes the problem.

Good luck buddy.

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Success is not obtained overnight. It comes in instalments; you get a little bit today, a little bit tomorrow until the whole package is given out. The day you procrastinate, you lose that day's success.

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jstcrsn
Feb 23 2021, 04:51 PM
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From: kansas, USA
QUOTE (Gabriel Leopardi @ Feb 23 2021, 02:05 PM) *
It's a SSD so I won't try that Todd.

NEW UPDATE:

The issues continues. I suspect that maybe this could be related to power supply or the CPU on/off system. This CPU is very uncommon and includes a weird screen that shows temperature among many other details. However, I think that it's in Chinese and I could find manuals or any tutorial in Youtube.

Before the windows system crashed, I had a weird issue as well that is related to this one. The computer would keep on restarting when I first turn in on in the morning if I don't disconnect the cable or turn off the power supply.

It's not the same that is happening now that suddenly restarts while using it, but it may be related....

sorry if this has been suggested, Have you dusted of the insides , dust creates heat to shutdown for self preservation

QUOTE (Gabriel Leopardi @ Feb 23 2021, 02:05 PM) *
It's a SSD so I won't try that Todd.

NEW UPDATE:

The issues continues. I suspect that maybe this could be related to power supply or the CPU on/off system. This CPU is very uncommon and includes a weird screen that shows temperature among many other details. However, I think that it's in Chinese and I could find manuals or any tutorial in Youtube.

Before the windows system crashed, I had a weird issue as well that is related to this one. The computer would keep on restarting when I first turn in on in the morning if I don't disconnect the cable or turn off the power supply.

It's not the same that is happening now that suddenly restarts while using it, but it may be related....

sorry if this has been suggested, Have you dusted of the insides , dust creates heat to shutdown for self preservation. I have to take the whole back cover off and dust of everything,( can of compressed air)

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Gabriel Leopardi
Feb 23 2021, 09:04 PM
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I've cleaned it (take out rams and so) but not everything very deeply. I'll do it tonight when changing cpu and power supply.

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