Zoom Product Service (warning, Reading My Cause Nightmares) |
|
Zoom Product Service (warning, Reading My Cause Nightmares) |
|
|
|
|
Apr 18 2008, 07:40 PM |
That's really terrible. And if the guy takes a full day to exchange 10 switches he's screwing both customers and Zoom or he's just plain incompetent. And I find it very hard to belive car hair would cause a switch to fail in the first place. Possibly he's over charging since warranty related fixes won't give any income.
Sorry to hear, fkalich. The day it goes to the dumpster you know what whould fly insted of just throwing it away. A video on youtube of you smashing it to pieces so that everyone searching for Zoom will find this. I ecourage pay back when they drop a file of s..t in the customers lap. Causing lost sales is good means to get back. I can recommend POD X3 live. Now I had mine in for repair *cough* but there was a warranty issue, it happens in the best of families. 95% of the presets suck, they are just there to show what can be done with that piece, but as far as usefulness goes - Bah! It's pretty easy to make new ones, especially with the gear box PC program from where one can maintain settings. -------------------- My bands homepage
All time favourites: B. Streisand - Woman in Love, M. Hopkin - Those were the days, L. Richie - Hello |
|
|
||
|
|
|
Apr 19 2008, 03:38 PM |
Nasty story, I'll make sure to stay away from Zoom products in the future.
-------------------- Guitars:
Fender American Deluxe Stratocaster, Ibanez RG2570MZ, Epiphone SG G-400 Amp: Vox AC4TVH head + V112TV cab Effects: Vox Satchurator, Vox Time Machine, Dunlop CryBaby, Boss MT-2, Boss CE-5, Boss TU-2, Boss ME-70 Recording: Line-6 POD X3 + FBV-Express, Pandora PX5D GMC wants YOU to take part in our Guitar-Wikipedia! Have a good time reading great articles and writing your own with us in our GUITAR WIKI! Share your playing and get Pro-advice from our Instructors: Join REC |
|
|
||
|
|
|
Apr 19 2008, 04:27 PM |
That's horrible
|
|
|
||
|
|
|
Apr 19 2008, 05:07 PM |
Bleahh...for them it's important to sell...not the customer happiness...I'll stay away from zoom's products.
|
|
|
||
|
|
|
Apr 19 2008, 07:07 PM |
I'm sorry to hear this fkalich
I haven't had any problems at all with any of my gear, and I have a cat as well. So his comment about cat hair just sounds pretty strange to me |
|
|
||
|
|
|
Apr 20 2008, 10:12 AM |
Thats terrible.. I used to have a Zoom board, but it felt kinda plastic so i got rid of it.
I also have a few animals running around leaving hair absolutely everywhere, including places i never thought hair would travel. But i've never ran into troubles with any sort of hardware because of it. -------------------- Guitars: Schecter Stiletto Classic, Jackson SLSMG, Ibanez RG-380 Japan, Gibson Les Paul Studio
Amp: Marshall JMP-1 -> Rocktron Velocity 100 -> Marshall JCM-900 Lead 4x12 FX and stomps: T.C Electronics G-Sharp, Korg SDD-1200, Emma Transmorgrifier, BYOC Tribooster, GGG Green Ringer, Dinosaur Overdrive, Voodoo Lab SuperFuzz, Sovtek Bassballs, Line6 Tap Tremolo, EHX Screaming Bird. ___________________________________________________ My Lessons! My Instructor Board! My Myspace! |
|
|
||
|
|
|
Apr 20 2008, 10:31 AM |
Sorry to hear this man. This cat hair story sounds so made up, seems this guy is looking for a way to work around the warranty... In moments like this you really find out about how a company works and treats the customers.
-------------------- Guitars: various Gibson Les Pauls / Gibson J 45
Amps: Mesa Boogie Tripple Rectifier / Triaxis / 2:90 Poweramp / Rectocabs Effects: Rocktron Intellifex / Rocktron Xpression Homepage: www.marcussiepen.com www.blind-guardian.com Check out my video lessons! |
|
|
||
|
|
|
Apr 20 2008, 10:33 AM |
That is sad to here man.....
-------------------- My Gear
Ibanez RG Jackson js30 warrior jackson rr24 Line 6 Spider III amp Line 6 pod xt live Washburn acoustic Youtube Account My bands Myspace |
|
|
||
|
|
|
Apr 26 2008, 03:04 AM |
That's horrible experience Fkalich!
I had Zoom 4040 for a few years,and I did have some issues with switch but the fact is,there isn't Zoom dealer/service even in this whole region. So I took it to my friend who knows some stuff about electronics. As you said,once you failed your customer like this,you're loosing it... -------------------- Youtube
MySpace Website Album "Let It Out" on iTunes and CD Baby Check out my video lessons and instructor board! The Pianist tune is progress,check it out! "ok.. it is great.. :P have you myspace? Can i to personalize this for you guy?" |
|
|
||
|
|
|
Apr 26 2008, 03:50 PM |
This is sad ! And I don't see how animal hair goes with switch failing...
Maybe you should take it to a local electronics guy to fix you that switch , it should not be hard and won't cost so much.. -------------------- For GMC support please email support (at) guitarmasterclass.net
Check out my lessons and my instructor board. Check out my beginner guitar lessons course! ; Take a bass course now! |
|
|
||