Presonus Studio One Question |
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Dec 4 2018, 01:50 PM
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I'll get some free trials
-------------------- SEE MY GMC CERTIFICATE  “Success is not obtained overnight. It comes in instalments; you get a little bit today, a little bit tomorrow until the whole package is given out. The day you procrastinate, you lose that day's success.” Israelmore Ayivor |
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Dec 5 2018, 07:47 PM
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Given that it performs fine from what I gather when you are using your internal sound card, it seems there is some sort of issue between your computer and the scarlett. You may have just gotten a bad unit. If it's not to late, I'd see if you can just get a replacement. If you bought from a reputable vendor, they should take it back and just send a new one
 Also, If I remember correctly, you are just using the scarlett as a volume knob correct? Since you have a full audio interface in your HELIX the Scarlett is mostly just there to have a big knob to turn for volume control right? For about $30 you can get a USB volume knob that will do the same thing and let you get rid of the piece of gear that seems to be causing issues with your rig. https://amzn.to/2Syxq8J  QUOTE (Phil66 @ Dec 4 2018, 08:50 AM)  I'll get some free trials
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Dec 5 2018, 09:34 PM
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The Scarlett is too old to get a replacement.
I use it for direct monitoring from Helix, I record from Helix USB and have Helix xlr going into the front of the Scarlett so that my guitar comes out of the speakers with 100% zero latency. Same happens on both computers, my Asus Laptop and my self build desktop. Not much of a response on the Reaper forum so I think it must be rare. -------------------- SEE MY GMC CERTIFICATE “Success is not obtained overnight. It comes in instalments; you get a little bit today, a little bit tomorrow until the whole package is given out. The day you procrastinate, you lose that day's success.” Israelmore Ayivor |
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Dec 6 2018, 09:47 AM
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QUOTE (Todd Simpson @ Dec 6 2018, 04:35 AM) If you take the scarlet out of the chain, and just run xlr from the helix to your speakers, you still get zero latency as there would be nothing in between the helix and the speakers. Right now there is a scarlett between the helix and the speakers right? So your just removing a device. So it wouldn't increase latency. Which is good news If you just use the helix, connected directly to a laptop for example, do you still get the same problems with export/clicks/etc. ? Thanks Todd. The thing is the Scarlet is right at hand so muting the speakers and adjusting volume for speakers and headphones is extremely simple whereas the Helix is on the floor underneath my desk, short term not a problem but day in day out it would be a ball ache. I only get the problems when the Scarlett is connected. I may just try a 2nd Gen Scarlett I can always send it back if it gives issues Cheers -------------------- SEE MY GMC CERTIFICATE “Success is not obtained overnight. It comes in instalments; you get a little bit today, a little bit tomorrow until the whole package is given out. The day you procrastinate, you lose that day's success.” Israelmore Ayivor |
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Dec 6 2018, 12:06 PM
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QUOTE (Phil66 @ Dec 6 2018, 08:47 AM) Thanks Todd. The thing is the Scarlet is right at hand so muting the speakers and adjusting volume for speakers and headphones is extremely simple whereas the Helix is on the floor underneath my desk, short term not a problem but day in day out it would be a ball ache. I only get the problems when the Scarlett is connected. I may just try a 2nd Gen Scarlett I can always send it back if it gives issues Cheers I went to a store years ago to buy my first studio monitors (and still use them). The store connect a cd player to a "mackie big knob" as monitor controller. After listening the monitors with the cd I brought, I asked them to directly connect the speakers cause something was wrong although I wasn't familiar with any of the equipment there. First They didn't want to but I insisted (and almost got mad) and the sound was day and night. That cheap monitor controller sucked the life out of very good speakers. I don't know the new-gen mackie's but included soundcard controllers (even the affordable ones) are not bad for a while now. I checked the web and a decent controller for me (better quality, headphone outs...) is pretty much as much as a soundcard. This for example; https://www.sweetwater.com/store/detail/MC3--radial-mc3 So don't rush into swapping your current soundcard yet as we still are not 100% about the problem. I use my soundcard in a similar fashion, when the boss processor is off (and usually is) I use the soundcard to watch movies, listening music otherwise the processor would always be on and likely this would reduce its lifespan. When the processor is on, I use its software to tweak amp settings etc. but still feed into my soundcard. I did test processor as soundcard vs connecting outs of the processor to soundcard in's and to be honest the tonal/noise improvement wasn't considerable. I guess unless I record something very important for me, wouldn't disable my soundcard. This post has been edited by Mertay: Dec 6 2018, 12:07 PM |
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Dec 6 2018, 12:33 PM
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Ooooooooops. I've just ordered a 2nd Gen 18i8 to be here tomorrow. Thing is it's no problem because if I get the same issue I can just send it back saying that it causes freezing, I might even decide to keep it and sell my old one just because it is a better version. Either way I'm sure we'll get it sorted one way or another.
Cheers Phil -------------------- SEE MY GMC CERTIFICATE “Success is not obtained overnight. It comes in instalments; you get a little bit today, a little bit tomorrow until the whole package is given out. The day you procrastinate, you lose that day's success.” Israelmore Ayivor |
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Dec 6 2018, 01:39 PM
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Cool
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Dec 7 2018, 08:00 AM
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It is just a knob that controls the master volume for whatever is set as the audio device on your computer. That's all
So if you were using a Helix as your audio device, it would control the master output for the Helix. At least that's what it's designed to do. And because it doesn't pass any audio through it, it won't click/pop etc. It's just software control of master volume. As if you used your mouse and just adjusted the master volume down or up. So any volume that can be software controlled by a mouse, can be controlled by the knob. You wouldn't expect using a mouse to cause pops/clicks/audio artifacts when adjusting a volume level. Similarly, using a usb knob would be the same. QUOTE (Mertay @ Dec 6 2018, 03:59 AM) Didn't read much info so I assumed it controls the main volume out of the system, if it integrates the helix fine but if not then its risky. I think I get it now though, you are not connecting the scarlett to the computer at all, it's just taking the outs from the helix to give you speaker volume knob and separate headphone volume knob right? The knob just controls one volume, you wouldn't need to move the helix, but the knob won't control speaker and headphone levels separately like I think you are getting from the scarlett? it's acting as a mini mixer? QUOTE (Phil66 @ Dec 6 2018, 04:47 AM) Thanks Todd. The thing is the Scarlet is right at hand so muting the speakers and adjusting volume for speakers and headphones is extremely simple whereas the Helix is on the floor underneath my desk, short term not a problem but day in day out it would be a ball ache. I only get the problems when the Scarlett is connected. I may just try a 2nd Gen Scarlett I can always send it back if it gives issues Cheers This is the part I think I'm not clear on. I don't think he's using the scarlett as a sound card? I think he said hes just using it un connected as a mixer to control speaker and headphone volume separately? I think the helix is doing sound card dutY? But I could have the wrong idea about the setup. To be clear that little knob is not a monitor controller. It's not a sound card. It's just a knob that controls the volume via software, just like using your mouse to drag a fader up in a daw. QUOTE (Mertay @ Dec 6 2018, 07:06 AM) https://www.sweetwater.com/store/detail/MC3--radial-mc3
So don't rush into swapping your current soundcard yet as we still are not 100% about the problem. I u |
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Dec 7 2018, 08:05 AM
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Thanks Todd,
I'll see what happens this evening as long as the new Scarlett comes before I leave work. I have all parcels delivered to work as it's easier Cheers Phil -------------------- SEE MY GMC CERTIFICATE “Success is not obtained overnight. It comes in instalments; you get a little bit today, a little bit tomorrow until the whole package is given out. The day you procrastinate, you lose that day's success.” Israelmore Ayivor |
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Dec 8 2018, 08:28 PM
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QUOTE (Todd Simpson @ Dec 8 2018, 05:37 PM) ... I can't comment on iconnectivity as I didn't try it yet. On my soundcard (and most affordable ones) there are 2 main volume outs. One is on the hardware soundcard, the other is digital (from computer). When decreasing from the hardware soundcard where the monitors are connected (analog, let say from 100% to 80%) the sound decreases but the digital stays same (if was 100%, still is). This means the computer is digitally sending 100% output, but the hardware soundcard decreased the output to 80%. This doesn't mean the iconnectivity doesn't have an analog volume controller, it may be hiding the computer main digital volume (keeping it 100% as it should be) and giving you a digital control for its analog volume controller. So ideal volume control for a computer is sending digital volume 100%, for monitoring reasons decreased by a volume controller. It is why you'll see 1000's of dollar worth analog volume controllers; https://www.sweetwater.com/c417--Studio_Mon...gement/high2low But that cheap device will likely connect itself to the computers digital volume out, this is the potential problem. This post has been edited by Mertay: Dec 8 2018, 08:29 PM |
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Dec 9 2018, 07:08 AM
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This is where I'm getting confused. I've owned wads of audio interfaces over the years and tehy all had one master volume. Your saying that the ones you've used have 2 master volume outs? I've never had any experience with something like that. When you say "sound card" you are talking about an audio interface like the scarlett correct? Or are you talking about the internal sound card on a computer? When you say "the other is digital" are you talking about the SPDIF ouput that many units have? I"m just not clear on this.
When you say "digital stays the same" are you in reference to the SPDIF ouput jack on some interfaces that always runs at the same volume level? On every interface I've ever owned, there was one Master Volume. When the interface is set as the primary sound device on a Mac, the mac treats that unit as it's "sound card". It's still just got the one main volume out. Units that have SPDIF out are just providing a way to get digital signal out of the unit. My 11 rack has spdif out for example. However, the spdif level doesn't change. The usb knob acts just like a mouse dragging your master slider down in the control panel in one's preference pane on a mac. It's digital software control over the master volume output on the assigned sound device. There really isn't any potential for the issues you seem to be describing as far as I'm aware since no audio passes through the usb knob. It's just a periperhal. It's not an audio device as such. I think we are just chasing our tail at this point so I'll let you have the last word Todd QUOTE (Mertay @ Dec 8 2018, 03:28 PM) I can't comment on iconnectivity as I didn't try it yet. On my soundcard (and most affordable ones) there are 2 main volume outs. One is on the hardware soundcard, the other is digital (from computer).
When decreasing from the hardware soundcard where the monitors are connected (analog, let say from 100% to 80%) the sound decreases but the digital stays same (if was 100%, still is). This means the computer is digitally sending 100% output, but the hardware soundcard decreased the output to 80%. This doesn't mean the iconnectivity doesn't have an analog volume controller, it may be hiding the computer main digital volume (keeping it 100% as it should be) and giving you a digital control for its analog volume controller. So ideal volume control for a computer is sending digital volume 100%, for monitoring reasons decreased by a volume controller. It is why you'll see 1000's of dollar worth analog volume controllers; https://www.sweetwater.com/c417--Studio_Mon...gement/high2low But that cheap device will likely connect itself to the computers digital volume out, this is the potential problem. |
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